Article Review: The Coder Coach Responds to "Industry Disconnect"

I'm afraid today's topic won't be quite the entertainment fodder that many of my readers have come to enjoy because this is a serious topic and one that I am very passionate about. And it deserves a serious blog posting!  Someone recently asked me on my Facebook page what I thought about a recent cover story published in For the Record Magazine.  "Industry Disconnect" by Selena Chavis is a great read for anyone who has been pounding the pavement looking for a coding job.  It is also a must read for any coding professional with hiring power.  In short, this article highlights the biggest threat to the future of the coding industry: the ability to hire, mentor, and train recent grads.

It's no secret how I feel about mentoring our future workforce.  My thoughts are well documented throughout the Coder Coach and my colleagues in the state of Colorado know how outspoken I am about the topic of mentoring coders.

So when I was asked, I thought, wow, what a great topic for my blog.  Here are my thoughts on the article: it illustrates an accurate, although bleak, outlook on the future.  But all is not hopeless.  This article has some great points, but it also brought to mind some myths about coding mentoring and training that I would like to address.

Myth 1: There is a disconnect between coding schools and employers and no one cares or is doing anything about it
Partially true.  In general there is a disconnect between schools and employers, as documented in the article.  It is not true that no one cares.  Hello!  Are you reading my blog?  I currently sit on Colorado Health Information Management's Student Alliance Task Force - a mouthful, I know!  This is an alliance made up of CHIMA members and directors from the local HIM schools and we spend our time trying to figure out how to get better and more meaningful internship experiences for students.  There are a ton of road blocks and we are trying to decide how to break them down.  More on that in a sec.

Myth 2: Hospitals will only hire people who can hit the ground running
I hate this myth.  Because, in my experience, there is no such thing as a coder who can hit the ground running.  Okay, that was deep.  Let me repeat with more emphasis,  there is no such thing as a coder who can hit the ground running.  It's true that new grads take more time and as the article mentioned, there is only so much you can teach in a 2-year program that will prepare people for a future in electronic medical records, privacy and security, coding, cancer registry, and the list goes on.  It is unrealistic to expect new coders to be able to hit the ground running and it's ridiculous to exclude new grads thinking they won't have anything to offer.  I have never hired a coder - novice or experienced - who didn't need on the job training.  It's true that you can teach an old dog new tricks, but it's equally true that old habits die hard.  A new coder may not have experience, but as Linda Donahue, RHIT, CCS, CCS-P, CPC mentioned in the article, it is easier to teach new habits than correct old ones.  If you can absorb information like a sponge, you may have a serious future in coding.

On a side note, I decided to test this no-such-thing-as-hit-the-ground-running theory, so I called up my friend and newest coworker, Sandy Giangreco, RHIT, CCS, RCC, CPC-I, PCS, COBGC, CPC, CPC-H and AHIMA-Approved ICD-10-CM/PCS Trainer (are you getting the impression that Sandy has a little experience?!).  I asked her if she felt like she'd hit the ground running and she said sort of.  Now keep in mind that Sandy has many years of excellent coding experience (and a couple certifications!) and was hired by Haugen Consulting Group as a Senior Consultant.  We don't have to teach her how to code.  But she is trying to get used to our way of doing things and our training materials so that she can further develop more materials and peer review other content.  She is not up to speed yet.  But it's only like her second week, so I'll cut her some slack!

Myth 3: If hospitals take the time to train people, they will just leave and take those skills elsewhere
Oh waaaa.  Oops, did I type that out loud?   This is something that industry leaders need to get over.  We no longer live in an era where people pledge allegiance to a certain company and stay there for 30 years and retire to a blissful lifestyle at the age of 62.  When I got my first coding job, my manager and mentor, Lila, told me she knew she wouldn't be able to keep me but she wanted to give me an opportunity.  And I am so thankful she did.  There are other Lila's out there who are willing to train you so they can have a hand in training the future workforce as a whole - not just at their own institution.  I think if more people adopted this mentality, the future of the coding field would be bright indeed.

Myth 4: No one is willing to train on the job
So it turns out Lila was right.  I worked for her for three years before taking a job as her peer coding supervisor at a sister hospital.  And then she moved on for another career opportunity outside our hospital system.  That was 15 years ago.  Recently our paths crossed again when Lila took a management position with one of my clients.  Last fall I got to travel with her during a training trip and it was so much fun to be back in the company of that person who first gave me a start.  And I was dying to ask her: if you could do it all over again, in today's climate of EMRs and code-based reimbursement, would you hire a green coder like I was back in the day?  And she said yes.  Here it is almost 20 years since she gave me a chance and so much has changed with coding and HIM and she still feels the same way about training and mentoring.  God bless Lila and every coding manager like her.  We also have a hospital system in Colorado that recently opened their own coding school in preparation for ICD-10 and they are accepting people with baseline coding class experience and placing them into coding positions at the end.  People are willing to train, you just have to find them.

Myth 5: Experienced coders know more
Okay, so this may be where I lose some loyal blog readers and for that I apologize.  I will start by saying that I know some really smart, terrific coders who can code like nobody's business.  And as a coding trainer, I also know a lot of "experienced" coders who don't know as much as they think they do.  At Haugen Consulting Group, we actually have a training program for experienced coders about coding basics or fundamentals where we get them back to the coding guidelines.  Because they forget.  They get so caught up in the details that they can't see the forest between the trees.  And it's not really their fault.  My point is, new coders may have an advantage here - we are trying to get coders back to the guidelines and most students know nothing but those guidelines.  They are also "closer to the books" when it comes to things like anatomy and physiology.  And I cannot stress enough How.  Very.  Important. This. Will.  Be. For. ICD-10.  No coder knows everything - it's impossible.  I learn more about coding every day and I teach the darn stuff.  That's actually what I love about it.

Myth 6: Coding students can't get hands-on experience because of EMRs
There is some truth to this.  I hate that word "can't," though.  When I did my internship I reported to the hospital every day for 3 weeks like it was my job.  There was a coding unit and all the coders sat together.  I understand that that hospital no longer has a coding unit.  The coders all work from home by accessing the electronic medical record (EMR).  And that's how most hospitals are these days.  It's not impossible for students to get hands on experience, but it is challenging.  The main road block here is HIPAA.  The Health Insurance Portability and Accountability Act of 1996 allows for electronic submission of health information and as HIM professionals, we understand the confidentiality and security issues surrounding protected health information (PHI).  As HIM professionals, we have a duty to keep this data confidential but we also have the duty to train new professionals.  We are trying to find ways to bust this excuse, but our first commitment is to the patient and protecting their data.  That's just something to think about when you complain about the background check you need to go through to get access to a system as a student.  How would you feel if it was your medical record?

Myth 7: There are not enough coding jobs for students
Bologna.  I've said it before and I'll say it again.  There may not be a bunch of jobs for "coder," but there are tons of jobs that are coding related.  Stop searching for coding positions in HIM departments and ending your search there.  Start looking for jobs that have ICD-9-CM and CPT embedded in their job descriptions.  You will learn more than you think just by being around codes.  Plus, if you can get a job in billing, this is a great place to see coding reimbursement in action.

Wow, this is already way longer than I intended, so I will leave you with this.  I love that Ms. Chavis's article was the cover story.  I think this is the most critical issue facing our industry today (even more so that ICD-10!). But I don't want you to walk away from this article thinking that a future in coding is futile.  Get out there and network!  People give jobs to people they know, so go out there and get known!

If you haven't found a job in coding, ask yourself if you've exhausted every option.  I meet all kinds of people who want to be coders for all kinds of different reasons.  If you want to be a coder only because you want to work from home, stop now.  You won't be successful.  But if you want to be a coder because you love the detective work you have to do to pull documentation together to get those codes, then there should be nothing on this earth that will stop you.  I see a lot of people making excuses about why they aren't getting coding jobs, but I firmly believe that if you want it badly enough, you will get there.  I'm no stranger to excuses myself - mostly when it comes to living a healthy lifestyle.  So lately, I've been carrying around this quote as a reminder any time I catch myself making an excuse and falling into the role of victim:

"Ninety-nine percent of the failures come from people who have the habit of making excuses."
-George Washington Carver

I am willing to work with my colleagues to remove the excuses about why we can't train and mentor.  Are you willing remove excuses for any of your own roadblocks that you've put up?

Code for the Day: Is Now a Good Time for a Z56.1 (Change of job)?

In case you haven't been paying attention lately, there are a few things happening in the health care industry.  We have Obamacare, the insurgence of accountable health organizations, implementation of electronic health records (EHRs), and a firm date for ICD-10.  If you google "fastest growing industries" you will find many of the top 50 jobs are within health care.  And according to the US Bureau of Labor Statistics, the job outlook for a medical records/health information technician (including coding) is projected to grow faster than average at 21% by the year 2020.

For a lot of people pondering a change in careers, these statistics might seem like a no brainer, yet the transition to ICD-10 has a lot of people wondering:  is now a good time for a Z56.1 (Change of job)?

A selection of my codebooks - note the ancient green SNODO book!

I do get email from people asking me this very question.  Is now the right time to become a coder, or should I wait?  The job of a medical coder is very attractive because most coders work from home and many work on a flexible schedule.  I've had Facebook friends from high school and other walks of life telling me that they are passing my blog information onto their friends and family because they are interested in coding.  But I continue to hear the question - is now a good time?

In typical coder fashion, there is no short answer!

First things first, though.  Now is a great time to become a coder.  But it's not going to be easy if you decide to start now.  We do have ICD-10 coming up on October 1, 2014.  But most coding programs will have you graduating before then, which means you will learn both ICD-9 and ICD-10 (oh, and CPT too!  But CPT isn't changing).  You could wait a couple of years so you don't have to learn both systems, but here are 10 compelling reasons I think you shouldn't wait:

1. Coding is 25% the codes themselves, 25% the coding guidelines, and 50% knowing how to navigate the massive word search that is a medical record (or operative report) and only abstract and code the right stuff.  This last 50% is the hardest part about being a coder and it takes equal parts natural skill and practice (lots of practice!).  Start practicing now.
2. The industry is abuzz with talk about what current coders will do when ICD-10 is implemented.  Some have already said they intend to move on.  You will want to be trained and ready to go when their positions are vacated.
3. You'll be "closer to the books" when it comes to ICD-10 and will probably get more intensive training than coders in facilities (except the coders I intend to train, that is!).
4. Training to become a coder takes time.  You can't finish a class on September 30, 2014 and expect to land a job on October 1, 2014.  You won't be ready.
5. Employers are about to freak out.  They have to implement ICD-10 in 2 years with limited resources and lots of moving parts.  They need to train their existing coders and my guess is, in about a year, they will not be as willing to take on a newbie as they are now.  If you wait, you may find it hard to get a job in 2014.
6. When it comes to ICD-10, all coders are on a level playing field - except for that 50% abstracting thing - which means you will have the opportunity to roundtable and network with experienced coders who will be just as clueless about ICD-10 as you are.  But you will have an advantage - they will be pulling up lots of old ICD-9 references and you will be asking them "why" a lot (e.g., "why can/can't I code X with Y?").  While you might think you are naive, this is critical to everyone learning ICD-10 - you will give the experienced coders something to think about and you may find you know more than you think.
7. Experience, experience, experience.  In coding, nothing is more of an asset than experience.  You could have all the coding credentials in the world, but without experience, they mean nothing to your future employer.  The more experience you have before October 1, 2014, the better.
8. There are lots of great cost-effective and maybe even free opportunities to network and learn.  All coders are looking for ways to come together and learn ICD-10 right now.  In Colorado, our ICD-10 Task Force has created ICD-10 Coffee Chat Meetups every other month.  We come together with cases and discuss ICD-10 coding in a roundtable format.  And it's free.  Your local AAPC chapter or AHIMA component state association may also have something available, so check it out. 
9. Attitude is everything.  If you tell a potential employer, fellow coder, or educator that you plan to wait because it doesn't make sense to learn ICD-9 and ICD-10 too, it's a huge red flag.  What it tells me is you don't want it badly enough.  Will it take extra work to learn ICD-9 and ICD-10?  Absolutely.  Will learning both pay off?  In spades - and it's not just about knowledge, it's your attitude to tackle the unknown.  I will take a positive attitude and willingness to learn over a stubborn attitude with experience any day.
10. ICD-9 will not be used on claims after September 30, 2014, but it will still be needed and we will still need people who know how to use it.  Many auditing entities, including Medicare's recovery audit contractors (RACs) are several years behind in their auditing and someone will need to double check audit findings and verify their validity.  Likewise, various groups and agencies who use coded data (e.g., Health Grades) are looking at old data as well.  If you can code both ICD-9 and ICD-10 and better yet, compare data between the two, you will be an asset.

So what are you waiting for?  Get going!

Do You Have the Skill to be a Coder?

Perhaps you got stuck on the word "skill" above.  If you did, you're very astute.  Try as they might, not everyone has the skill to be a coder.  It takes a lot of knowledge in the medical sciences, detective abilities, and knowledge of coding guidelines.  Do you have what it takes?

I usually ask people who want to be coders if they like word searches.  A prompt "no" makes me a little wary.  Because medical records are word searches - you won't truly read an entire medical record because there simply isn't time.  And, as I am fond of telling some of the newer coders who find their way into my classes, just because there's a code for it, doesn't mean you assign it.

Here's a little word search for you to test out your skill.  The words are some that we see often in coding and are found forwards, backwards, up, down, and diagonally.  Yes, it's hard - but so is coding!  I will publish the solution tomorrow.

C S R G N V T S Y R O T A R I P S E R U T C A R F T A L S V I D B Q O U I N E I 
S U P K K H N I G C Y D G E V I T A R T S I N I M D A I H K V D Q G U Z X G R W 
E B V Y S L Q S O H I X P C C Y L Z P V P E G G K U P W T C O L W T B X B P I X 
L A T N E M P O L E V E D O R U E N S S X O Y V M G U V H Y R N M R X X B B V I 
O C S M Q O E R O M F E G N C V N E Z S G M P Q L I C M C B C Z H L H O H V J V 
G U R U U V O E I O A H L S D D H U B I F X I T P K M T R E M I V N I H O S V S 
S T T U E C Q L S T S T A T U S G L V U W N L B N T Y M R C M M G X P P Q U D S 
H E D P L J J C Y H O V U R M V N F J O P R T X J H A E K T E G Y G Q G S P Q I 
U W H Y A C M S H E O L C U O O I N P A V R M N K B P D B X W Z Q V F Z W X B J 
F Q X Y E T E O P R F U O C I U N I T A B E D C Y S F E Y B E C T C Z M O A I L 
C N S T P S I R B A T E M T G Z E I P S B M N X F C Y Y U J H O B K V K L U H H 
I W D I U E R E I P N H A I E G E P T T Y I I F O Q K R H P Q E L G H L E K B X 
U E C D S Y R H N Y S C R V S N R H I O Q S I E T K J R L O R R N Y R Q M E Z P 
M A N I F E S T A T I O N E T O C D A X R S X C V O B T P I L P K E L E F H P S 
W R U B C I S A E L B A E G A T S N U E K I Y B C X V O P R Z V V D H D L T I M 
F M K R V O I M P N E G G C T T A I S I S O N G A I D M I J P C H K X H U W Z R 
X Y A O U Q H M O I S N H O I T E I E T Y N I G A G O J V J N S O H X J E P L Q 
C F F M Y N O I T A N I B M O C S N T J M O X T T B E X N F V E D J P L X P J V 
A S T O Z C T P G Q O S V M N T D Y E S P C I D Y C H X C I P J Z F N W U C I P 
P A E C R A S F Y P E O Y E A Q X P B D T L S P W F A T E H E K X C X W Y C V S 
Q I R K U D U E V R H D G N L M B K A K O O A G T N W Q W W F T G U H D N R W X 
X V C L U D O E V I E R C C P Y B V I G M S H C N V Q Y R M G X V J Y X L K C V 
V G A U E I I A U N T E R O H E L U D I S E A S E Z V T Q A D W K O E X B U G N 
S V R J H T T P H C G D Q U A V Y M L L K R J U S W O X S K V V F I Y V F M C Y 
E S E P T I C E M I A N T N B C R I C A X M L R F D H Z E X L H E M Z Z O C C V 
N D N I O O E L J P M U T T E L T R W T T F C G V T C L C E F W Q H X Z Y R E I 
R K M N D N F M M A S A E E T W I I H N C O Q E M W T D A O Y P M Q M D U G E L 
W N N T N A N G I L A M N R I S B Z V E N X R R X C Z B H S B O Q E I X N K O S 
P S Z E P L I C H L T A L J C H R O N I C F F Y J J C D D O D H X W R Q H R O K 
E U M G D N L K U W S U Z T A O B R R C T W Q M E K T A D W M V B M C V R Z M G 
T T O R E W U E F R D H J X T T G X U N D Y U A A V W P H H A T G J Z J A J G C 
N E L A D W S S X J L U V O M W A C B V I P S Z Y O P G P O T L G F N K Z I J J 
R R D L U P N V F G I H D Z B W L A X J W I V M I O H X Z L T R O F X X X M O Q 
W G L U Y H I Z L L N K D U Q B K O T K K P Q C V F K K I U T C C X F L B H T K 
W D O B E M A A D Y T O R A N P R X S S N Y V S X D Q N X Y D N Q T T R E H V K 
M N H A F U P K N E F K S A P Y H W M D N G O S N Z D O N X C X E E V H K K R P 
H Q L T D H W G K R P Q P F U V V E Z J J N O X Y I R I V N V A Q U F M Q W A E 
I W E O C D A K I A S N R G L I M H D E Q B H M O X F N K U I A T U V J C Q R Y 
F W N T B A I Z O W V M H J O T K N X S A N M K S H X F F D O C N S S E A H A O 
F A C L G Y M L E P P E Z L J A H I R H Y B K N H L M Z C L G R L R E E D C T G 

Word List: 

ACTIVITY
ACUTE
ADDITIONAL
ADMINISTRATIVE
AFTERCARE
AHA
AHIMA
ALPHABETIC
AMBULATORY
AMI
ANATOMY
APPROACH
ATHEROSCLEROSIS
BURN
BYPASS
CAD
CEREBROVASCULAR
CHEMOTHERAPY
CHRONIC
CMS
COEXIST
COMBINATION
COMORBIDITY
COMPLICATION
COPD
DIABETES
DIAGNOSIS
DISEASE
DRG
EGD
ENCOUNTER
EVALUATION
EYE
FRACTURE
GESTATIONAL
GLAUCOMA
HYPERTENSIVE
INFECTIOUS
INFLUENZA
INPATIENT
INSULIN
INTEGRAL
MALIGNANT
MANIFESTATION
MONITORING
MORBIDITY
NCHS
NEURODEVELOPMENTAL
NEWBORN
OBSERVATION
OUTPATIENT
PAIN
PHYSIOLOGY
PLACE
PRINCIPAL
RECONSTRUCTIVE
REMISSION
RESISTANCE
RESPIRATORY
SCREENING
SEPTICEMIA
SEQUELAE
STATUS
SUBACUTE
SURGERY
SYMPTOMS
TABULAR
THREATENED
UHDDS
ULCER
UNDERDOSING
UNSTAGEABLE
VAP

Word search created using http://puzzlemaker.discoveryeducation.com/.   

What Maslow's Hierarchy of Basic Needs has to do With Coding

By high school, we all had learned about Maslow’s hierarchy of needs, which states that if basic human needs are met, people are motivated to achieve more. And if those needs aren’t met, people can’t be expected to aim higher. I’m paraphrasing, of course, but lately I’ve witnessed a trend that seems to be upholding Maslow’s theory. The base of the Maslow hierarchy is the physiologic needs we all require to sustain life with safety following close behind. And when these two base needs are threatened, people don’t have the confidence they need to move into the self-actualization phase.

In case you need a refresher, here is Maslow’s hierarchy starting with the most basic needs:

· Physiological – breathing, food, water, sleep, homeostasis, excretion

· Safety – security of body, employment, resources, morality, family, health, and property

· Love/Belonging – friendship, family, intimacy

· Esteem – self-esteem, confidence, respect of others, respect by others

· Self-actualization – morality, creativity, problem solving, lack of prejudice, acceptance of facts

I think the best demonstration of Maslow’s needs is observing human reaction to environmental chaos – such as Hurricane Katrina. You witness people fighting for food and water and anything else they need in order to survive. It is, in my opinion, why we need the mobilization of external resources – people whose general well-being isn’t in jeopardy – to come to the rescue. Because when your basic needs are threatened, you aren’t really thinking about how to help other people.

Basic Needs and a Coding/HIM Career

By now, you may be wondering what this has to do with a career in coding. Well, although not as drastic as Katrina, the current economic environment has taken its toll on many. People have lost jobs and that has led to losing homes. People are seeking new professions and going back to school as they’ve seen their old jobs either dissolve or be outsourced to another country. And to come into a field, like coding or health information management (HIM), which has a need for workers only to find it hard to get a start, how are those people supposed to achieve the top level of self-actualization?

I’ve read message boards on coding and HIM career websites and talked to countless novices who are trying land their first job – some who are scared for their basic needs. I’ve talked to managers and debated the issue of hiring new grads. And although I’ve been accused of being a hopeless Pollyanna, I really do get it – times are tough and employers don’t always want to take a risk on a new student. From the novice perspective, it’s very difficult to understand how an industry with a need for trained workers isn’t more welcoming. From the employers’ perspective, everything we do in HIM and coding is surrounded by risk – whether related to submitting claims for reimbursement or releasing protected health information. Employers have been hit by the recession, even in health care, so they will cut dollars where they can in order to cut down on layoffs. One of the first things to go is education and training programs. The good news is there will be increased demands for HIM and coders over the next few years. The hard part is getting started.

That said – and here comes the hopeless Pollyanna part – you must be persistent. If this is what you really want to do, you will find a way to get the experience you need for the dream job you covet. I’ve blogged about it before, but it bears repeating: start networking. Who you know is so very important.

Ready to go Viral?

While you’re working hard and networking to get the recognition you deserve, here is something not to do. Don’t spill your feelings in an online forum. I see it all the time. People are frustrated and they want to lash out and vent, but an online forum isn’t the right place. You may be sitting alone in your home typing your feelings, but once you submit it online, it’s there for the world to read.

And the world includes potential employers.

And they read these sites.

And they don’t hire hot heads they think might be HR risks.

Plus, you never know when your post will go “viral.” Seemingly innocent communications can turn controversial quickly. This morning’s news was about a college student who wrote a thesis-style paper with graphs accounting her romantic encounters with other college students. And she named names. She only emailed it to three friends, but it didn’t take long for everyone on campus to see it and now that the story ran on national television, more people will read it. Do you want that kind of exposure?

Don’t get me wrong, though, I’m all for venting. Find someone you trust to spill your guts to or vent your frustrations in a private journal. I once knew someone who was under immense pressure and had to maintain a pleasant demeanor in public at all times. She coped by purchasing some juice glasses with happy faces on them and driving to a remote area with a cliff. She would scream and throw the glasses over the cliff and listen to them smash. I have the benefit of being a second generation HIM professional. Even though my mother is retired, she’s one of the best sounding boards for me in venting my professional frustrations because she understands the field.

Matchmaking for the Professional

I recently read a novel in which the heroine ran an executive recruitment company. She had a romanticized vision of her job. She saw it as a matchmaking business – except instead of matching two soul mates, it’s about matching the person to the right employer. Her colleagues thought she was shallow and nuts. I thought she was brilliant. If you think about it, interviewing is like dating, albeit a lot less personal. And the same traits that make a person a miserable dater make them a miserable interviewee. You want to come across as confident (not desperate), intelligent (but not cocky), and knowledgeable about who you are, what strengths you can bring to the relationship, and where you want to be in the future. At the same time, you don’t want to tell them everything about your history in the first meeting.

So do what you need to do to maintain your basic needs so you can find your employment soul mate – or at least the employment version of Mr./Miss-You’ll-Do-For-Now. That may mean taking a non-health care related job to make money and keep a roof over your head while you search for the job you want, but remember to take care of yourself so you can acquire the confidence you need for self-actualization – and remain positive!

What Does ICD-10 Really Mean to New Coders?

If you haven't heard yet, the coding system is changing on October 1, 2013 from ICD-9-CM to ICD-10-CM and ICD-10-PCS. I have told a lot of new coders and coding students that this gives them a more level playing field when it comes to getting hired on as a coder. But 2013 is still 3 years away. If you are graduating soon and will be looking for a coding position, what does ICD-10 really mean to you? Should you start training on ICD-10 now so that you are well-positioned for the coding switch?

Why ICD-10 is a Good Thing for Wanna-be Coders
I always start with the prerequisite disclaimer when I talk about coders: I am a coder, so I can poke a little fun at our idiosyncrasies. Many coders don't like change. And that's part of what makes them so successful as coders - the ability to work in a routine environment coding patient record after patient record. So to coders who really dislike change, ICD-10 is like an atomic bomb. I've heard some say they will retire or find a new line of work when ICD-10 is implemented. Add those open positions to the decreased productivity that is inevitable with the implementation of a new coding system, health care reform, and the current national coder shortage, and what we have is an awesome opportunity for new coders to enter the field.

Coders who learn ICD-10 in school will likely be called upon by their new employers to share their knowledge of the new coding system with more established coders. Getting into ICD-10 on the ground level means more opportunities for new coders in the future.

Why ICD-10 Coding Jobs Won't be Super Easy to Land
While the need for more coders trained in ICD-10 will be there in 2013 and the codes themselves will be different, the one thing that makes a coder truly special will not change: navigating the medical record, deciphering medical terminology, and applying coding guidelines. These are skills that are not easily taught in school - this is the "experience" that employers are looking for when they say they want two to three years of coding experience. And while new coders right out of school will have oodles of exposure to the ICD-10 code sets, experienced coders will have that other type of experience - the type that goes beyond looking up a code in a book. That skill will still be coveted by employers.

I talk to a lot of people who are pondering changing careers and getting into coding because of what they've heard about ICD-10 and the future need for more coders. But just because we're nearing this massive change doesn't mean that it will be any easier to get hired as a coder in 2013 than it is now. There are many considerations you need to make in determining when ICD-10 training is appropriate for you.

What Kind Of Coder Do You Want to Be?
I have been trained in ICD-10-CM and ICD-10-PCS. The only reason I am trained is because I intend to do a lot of ICD-10 training myself and those who are getting educated now are the educators. I recently had someone tell me she planned to wait a couple years to get trained in ICD-10 because she heard it was so different from ICD-9-CM and she didn't want to have to learn a dying coding system. So let's start with the first question you need to ask yourself: What kind of coder do you want to be?

This is important because ICD-10 is divided into two code sets: ICD-10-CM for diagnoses, which will be used by all health care settings, and ICD-10-PCS, which will be used only by hospitals for reporting procedures. CPT will not be impacted by ICD-10 implementation and the format of ICD-10-CM is very similar to ICD-9-CM (granted all the code numbers are different!). I see the transition from ICD-9-CM diagnoses to ICD-10-CM being relatively easy (notice I said relatively - it will still be a bear!).

ICD-10-PCS is a whole different story. The procedure portion of ICD-10 is set up like no codebook we've ever seen. There is no tabular listing - only a series of tables that allow the coder to "build a code." Furthermore, the level of detail and the coder knowledge required to code an ICD-10-PCS code as opposed to an ICD-9-CM procedure code is astronomical. For example, there is one ICD-9-CM procedure code for repair of an artery. In ICD-10-PCS, the coder will need to know which specific artery was repaired and how that repair was approached.

So when people say ICD-10 is very different from ICD-9-CM, I have to ask, which code set? While the code numbers and code format will be drastically different, the way we code will be the same for ICD-10-CM as it is now for ICD-9-CM diagnosis coding. But ICD-10-PCS is like... well, CPT on steroids. The level of detail in ICD-10-PCS coding is much more specific than what's required even by CPT standards.

Why the long explanation? Well, if you plan to code for a physician office, you won't need to learn ICD-10-PCS. So I say, go ahead and learn ICD-9-CM now because the main change for you will be the code numbers themselves (and a couple of coding guidelines). If you plan to code for a hospital, you need to be prepared for a whole new game with procedure coding when ICD-10 is implemented. The good news is, ICD-9-CM procedure coding really isn't very difficult, so I don't see anyone "wasting" time by learning it now until 2013.

Do You Want to be More Than a Coder?
Let's get one thing perfectly clear here and now. The implementation date for ICD-10 (both CM and PCS) is October 1, 2013. There will be no push on that date. Everyone will be expected to be up and running on October 1, 2013. Rumor has it that this date will get pushed back, but everything I have heard from government representatives says that there will be no push on that date. So spread the word!

Let me get something else perfectly clear: ICD-9-CM will not "die" out. There will be a need for people to know ICD-9-CM diagnosis and procedure coding after October 1, 2013. Particularly if you work in a hospital, data analysis is often performed based on codes and we often compare case loads from year to year to see which services are growing, which are waning, and which are needed in the community that aren't currently offered. In the calendar year 2013, we will have data from both ICD-9-CM and ICD-10. That means a need to be able to crosswalk between codes for data analysis. And someone within the hospital needs to understand both systems. That might be you.

Take the Next 3 Years to Get Experienced
The biggest complaint I hear from wanna-be coders is that all employers are requiring 2-3 years of experience. So if my math is correct, if you wait 3 years to learn ICD-10 and it takes another 2-3 years to get experience, you won't really be working as a coder for another 5-6 years. Why wait? While it doesn't make too much sense to get trained specifically on ICD-10 right now because you won't remember it in 3 years, it does make sense to get hired on as a coder and start positioning yourself to take on a coding position in 2013. This might mean taking an entry-level position where you are exposed to the medical record, codes, or billing. Don't wait till 2013 because there will be a mad dash and employers who have open positions in 2013 probably won't have time to train someone who is complete green. As a matter of fact, I have been encouraging facilities to make education a part of their organizational culture now to lessen the impact of ICD-10 implementation.

Now is the time to hone your skills in coder detective work - where you find information in the medical record, how the patient's symptoms come together in the disease process, anatomy and physiology, medical terminology, and pharmacology. And the good news is, learning this now means you can also apply it to ICD-9-CM now and it will make it easier to make the switch to ICD-10.

Talk to Your School
If you're enrolled in a coding or HIM program or plan to enroll in one, do your homework. Ask the program director or coding instructor what the school's plan is for the ICD-10 transition. They should be referencing timelines like the one posted on AHIMA's website. If they don't have a plan now, you should be concerned.

Don't Hurry Up and Wait
I suppose the best way to sum up this posting is to say this: think of your coding education as a journey rather than focusing on the destination. Go ahead and get trained in ICD-9-CM now - it will not be a waste of time or money. Yes, you will need to train in ICD-10, but if you're credentialed, you will have every opportunity to train through AHIMA and the AAPC. And if you're employed, your employer will be be focused on training as well. Plus, I really do believe that those coders who know both ICD-9-CM and ICD-10 and can analyze and compare data across both code sets will be hot commodities.

Repost: Make $40K Working from Home as a Medical Coder!

We've all seen or heard those bold tag lines in print ads and on television and the radio advertising the lucrative opportunities in medical coding and billing. But can companies and schools who make these claims really get you ready to enter the work force? Maybe, but there are some steps you should take before you give your money to any education institution. Let me first state that I am neither here to endorse nor denounce any school or college. I am simply trying to arm prospective students with the knowledge they need to make the best choices about their future careers.


Step 1: Assess Your Community's Need for Coders
Before you hand any money over for that coding program that promises to deliver, you need to do a little homework about your local job market. Yes, it is true - there is a national shortage of coders and the need for more coders in the future is only expected to increase. But that doesn't mean that coders are needed everywhere. Some places may be saturated with coders and others may have a desperate need for them. Are you willing to relocate in order to get the job of your dreams?


The "American Dream" of the coder is to work from home, but the reality is most remote coders are experienced. Most employers require new coders to work in the office setting before allowing them to log in from the comfort of their pj's and fuzzy slippers. So if you are banking on working from home, add a couple years onto your telecommuting goal. If you aren't willing to relocate and there aren't coding positions in your area, you will have a tough time finding a job. While you're searching your local job market for coding positions, see which coding certifications they are requiring. This is going to be very important for Step 3 below.


You should also start to look at what the salaries are for your area. Salaries will range by region and health care setting. Hospital coding jobs typically pay more but they also typically require more expensive education.


Step 2: Determine What Type of Health Care Setting You Want to Work In

This is a tough one to determine if you don't know anything about coding. But think about what type of environment you prefer to work in: physician office or hospital? You may think, "What's the difference?" Plenty. Not only does each setting have its own preferred set of coding credentials, the coding rules and sometimes even the coding systems differ according to health care setting.


Coding for the physician setting generally involves both coding and billing for physician time and effort. This can vary from coding for one or a small group of physicians to coding for large billing offices or health maintenance organizations with hundreds of physicians. Often physician coders become very knowledgeable of a specific specialty, such as cardiology or orthopedics.


Coding in the hospital is segregated from billing. Because coders are coding for the hospital resources (e.g., equipment, nursing and ancillary staff), they are coding entire hospital stays rather than individual physician visits. Most hospital coders code a variety of cases and generally aren't specialized - although some difficult areas of coding like interventional radiology may result in the training of specialty coders within the hospital.


I'm over simplifying the differences, but you get the gist of it. You may want to start by perusing websites for the American Academy of Professional Coders (AAPC) and the American Health Information Management Association (AHIMA) and read through their online information to see if one triggers an interest over the other. While it's not a hard and fast rule, AAPC-credentialled coders are typically recognized more by physician groups and AHIMA-credentialled coders are recognized more by hospitals.


Step 3: Pick a School That Will Prepare You for Certification

Can you get a coding job without coding certification? Yes. Is it likely? No. If you want to be a coder, you will need to be certified. Pick your school based on the certification it will prepare you for and be wary of schools that offer their own certification - they are typically not accepted by employers. Your future employer should be determining what type of coding certification you need, not the school. The two reigning accrediting bodies for coders that are recognized by employers are the AAPC and AHIMA.


Probably the best way to pick an educational program is to go to either the AAPC or AHIMA's websites and choose one endorsed by the organization with the certification you aspire to get. By doing this, you know you are getting your coding education from instructors and/or schools who have been "checked out" by industry experts.


The AAPC has online and instructor-led courses that prepare the student to take either the Certified Professional Coder (CPC) or Certified Professional Coder-Hospital (CPC-H) coding certificate. Some of these courses may be applied toward credit at the University of Phoenix. There are also various other colleges and schools that will inform you that they prepare their students for AAPC-certification.

AHIMA does things a little differently by accrediting colleges that meet their stringent requirements for program content. While AHIMA has historically been known for certifying individuals who have completed either associates or bachelors degrees at AHIMA-accredited instutions, they also realize the need for coding certificate programs. Many of the schools that offer AHIMA-accredited coding programs also offer degree programs and you may find the counsellors trying to talk you into a degree program. If all you want is to be a certified coder and are not seeking an associates or bachelors degree, don't be distracted from your goal. Stand your ground and tell them you only want the coding certificate. If you are seeking an AHIMA-accredited coding certificate program that will prepare you for AHIMA certification, go to their website (http://www.ahima.org/) and search schools in your area. There are also search options for distance learning if there isn't a school in your area. AHIMA has the following coding credentials:

• Certified Coding Associate (CCA)


• Certified Coding Specialist (CCS)


• Certified Coding Specialist-Physician (CCS-P)
  

As mentioned previously, which credential you get depends on what employers in your area are looking for. You can get dual certification through both AHIMA and the AAPC if you choose.

Step 4: Get Specific Information About Course Requirements

If you choose a coding school that is not AHIMA-certified or affiliated with the AAPC, you need to look at the course content and determine if it will meet your needs. If you plan to work in a physician office setting, you will need to learn ICD-9-CM diagnosis and CPT procedure coding. You should also look to see if there are any classes about physician reimbursement (look for terms like fee schedule, and relative value units (RVUs).

If you want to work for a hospital, you will need to learn ICD-9-CM diagnosis and procedure coding as well as CPT coding. Hopefully your program also has at least an introduction to hospital code-based reimbursement including diagnosis-related groups (DRGs) and ambulatory payment classifications (APCs).

These tidbits of information may sound like Greek to you if you are just beginning to research the coding industry, but you need to look for these things. You may find a school that also has classes regarding front desk procedures - this is typically an indication that the class will prepare you for a position in a physician's office. If you find a program that includes information about electronic medical records and computers, that's a bonus. You will definitely be using a computer as a coder and you should become familiar with the types of systems you will be using.

You should ask questions about the teaching staff. Are they credentialled themselves? I've met many coders who are excellent and aren't certified, but if you plan to get certified, you should have an instructor who's been there and taken the exam.

What kind of curriculum do they use and where does it come from? Is it written by credentialled coders? This isn't as important if you found your class through the AAPC or AHIMA since all of their curriculum is generally pre-approved. If it's another school, though, it could be crucial.

You absolutely need to ask if you will be required to do an internship or externship. If the answer is no, you should reconsider your education options. I got my first job from one of my internships and it's an excellent way to get practical experience. If they do require an internship/externship, you should ask if it's your responsibility to find an site or the school's. AHIMA-credentialled schools generally work with internship sites to place their students. If you have to find your own practicum site, you need to start networking and finding an institution that will work with you. This generally means signing an agreement with the internship/externship site and you may need to initiate that. The AAPC has Project Xtern, a program that teams aspiring coders with externship sites to get them coding experience. Get more information on Project Xtern at this link.

Step 5: Ask About Job Placement

Will the school help you find a job? If they say yes, ask specific question about their job placement rate and what type of employers they work with. If not, don't despair - you may have to send out 50 resumes and apply to some non-traditional coding jobs, but you can get a coding-related job if you are passionate about the industry and persistent with your efforts.

Step 6: Never Stop Learning

Once you get your coding education completed and get your certification, it's only the beginning. In order to maintain your coding certification, you will need to submit continuing education hours to your credentialling organization every year or two. The only constant in coding is that it's dynamic - once you learn the rules, they often change them. So if you are looking to master an industry that will remain static, reconsider your career choice.

What if I Have a Degree/Certificate From an Unrecognized School?

It happens. Maybe you've already received your degree in medical coding and just found out you spent a lot of money and no one recognizes your degree or certification. What now? It's not the end. What you need to do is make sure you are a member of either the AAPC or AHIMA and get credentialled. You might need to set up your own internship or externship site and do a lot of reading and online research to catch up on some of the things you might have missed. Most of all, you need to start networking with industry professionals, so join your local AAPC chapter or AHIMA component state association.

Make $40K Working from Home as a Medical Coder!

We've all seen or heard those bold tag lines in print ads and on television and the radio advertising the lucrative opportunities in medical coding and billing. But can companies and schools who make these claims really get you ready to enter the work force? Maybe, but there are some steps you should take before you give your money to any education institution.

Let me first state that I am neither here to endorse nor denounce any school or college. I am simply trying to arm prospective students with the knowledge they need to make the best choices about their future careers.

Step 1: Assess Your Community's Need for Coders
Before you hand any money over for that coding program that promises to deliver, you need to do a little homework about your local job market. Yes, it is true - there is a national shortage of coders and the need for more coders in the future is only expected to increase. But that doesn't mean that coders are needed everywhere. Some places may be saturated with coders and others may have a desperate need for them.

Are you willing to relocate in order to get the job of your dreams? The "American Dream" of the coder is to work from home, but the reality is most remote coders are experienced. Most employers require new coders to work in the office setting before allowing them to log in from the comfort of their pj's and fuzzy slippers. So if you are banking on working from home, add a couple years onto your telecommuting goal. If you aren't willing to relocate and there aren't coding positions in your area, you will have a tough time finding a job.

While you're searching your local job market for coding positions, see which coding certifications they are requiring. This is going to be very important for Step 3 below. You should also start to look at what the salaries are for your area. Salaries will range by region and health care setting. Hospital coding jobs typically pay more but they also typically require more expensive education.

Step 2: Determine What Type of Health Care Setting You Want to Work In
This is a tough one to determine if you don't know anything about coding. But think about what type of environment you prefer to work in: physician office or hospital? You may think, "What's the difference?" Plenty. Not only does each setting have its own preferred set of coding credentials, the coding rules and sometimes even the coding systems differ according to health care setting.

Coding for the physician setting generally involves both coding and billing for physician time and effort. This can vary from coding for one or a small group of physicians to coding for large billing offices or health maintenance organizations with hundreds of physicians. Often physician coders become very knowledgeable of a specific specialty, such as cardiology or orthopedics.

Coding in the hospital is segregated from billing. Because coders are coding for the hospital resources (e.g., equipment, nursing and ancillary staff), they are coding entire hospital stays rather than individual physician visits. Most hospital coders code a variety of cases and generally aren't specialized - although some difficult areas of coding like interventional radiology may result in the training of specialty coders within the hospital.

I'm over simplifying the differences, but you get the gist of it. You may want to start by perusing websites for the American Academy of Professional Coders (AAPC) and the American Health Information Management Association (AHIMA) and read through their online information to see if one triggers an interest over the other. While it's not a hard and fast rule, AAPC-credentialled coders are typically recognized more by physician groups and AHIMA-credentialled coders are recognized more by hospitals.

Step 3: Pick a School That Will Prepare You for Certification
Can you get a coding job without coding certification? Yes. Is it likely? No. If you want to be a coder, you will need to be certified. Pick your school based on the certification it will prepare you for and be wary of schools that offer their own certification - they are typically not accepted by employers. Your future employer should be determining what type of coding certification you need, not the school. The two reigning accrediting bodies for coders that are recognized by employers are the AAPC and AHIMA.

Probably the best way to pick an educational program is to go to either the AAPC or AHIMA's websites and choose one endorsed by the organization with the certification you aspire to get. By doing this, you know you are getting your coding education from instructors and/or schools who have been "checked out" by industry experts.

The AAPC has online and instructor-led courses that prepare the student to take either the Certified Professional Coder (CPC) or Certified Professional Coder-Hospital (CPC-H) coding certificate. Some of these courses may be applied toward credit at the University of Phoenix. There are also various other colleges and schools that will inform you that they prepare their students for AAPC-certification.

AHIMA does things a little differently by accrediting colleges that meet their stringent requirements for program content. While AHIMA has historically been known for certifying individuals who have completed either associates or bachelors degrees at AHIMA-accredited instutions, they also realize the need for coding certificate programs. Many of the schools that offer AHIMA-accredited coding programs also offer degree programs and you may find the counsellors trying to talk you into a degree program. If all you want is to be a certified coder and are not seeking an associates or bachelors degree, don't be distracted from your goal. Stand your ground and tell them you only want the coding certificate.

If you are seeking an AHIMA-accredited coding certificate program that will prepare you for AHIMA certification, go to their website (www.ahima.org) and search schools in your area. There are also search options for distance learning if there isn't a school in your area. AHIMA has the following coding credentials:

• Certified Coding Associate (CCA)
• Certified Coding Specialist (CCS)
• Certified Coding Specialist-Physician (CCS-P)

As mentioned previously, which credential you get depends on what employers in your area are looking for. You can get dual certification through both AHIMA and the AAPC if you choose.

Step 4: Get Specific Information About Course Requirements
If you choose a coding school that is not AHIMA-certified or affiliated with the AAPC, you need to look at the course content and determine if it will meet your needs. If you plan to work in a physician office setting, you will need to learn ICD-9-CM diagnosis and CPT procedure coding. You should also look to see if there are any classes about physician reimbursement (look for terms like fee schedule, and relative value units (RVUs).

If you want to work for a hospital, you will need to learn ICD-9-CM diagnosis and procedure coding as well as CPT coding. Hopefully your program also has at least an introduction to hospital code-based reimbursement including diagnosis-related groups (DRGs) and ambulatory payment classifications (APCs).

These tidbits of information may sound like Greek to you if you are just beginning to research the coding industry, but you need to look for these things. You may find a school that also has classes regarding front desk procedures - this is typically an indication that the class will prepare you for a position in a physician's office. If you find a program that includes information about electronic medical records and computers, that's a bonus. You will definitely be using a computer as a coder and you should become familiar with the types of systems you will be using.

You should ask questions about the teaching staff. Are they credentialled themselves? I've met many coders who are excellent and aren't certified, but if you plan to get certified, you should have an instructor who's been there and taken the exam. What kind of curriculum do they use and where does it come from? Is it written by credentialled coders? This isn't as important if you found your class through the AAPC or AHIMA since all of their curriculum is generally pre-approved. If it's another school, though, it could be crucial.

You absolutely need to ask if you will be required to do an internship or externship. If the answer is no, you should reconsider your education options. I got my first job from one of my internships and it's an excellent way to get practical experience. If they do require an internship/externship, you should ask if it's your responsibility to find an site or the school's.

AHIMA-credentialled schools generally work with internship sites to place their students. If you have to find your own practicum site, you need to start networking and finding an institution that will work with you. This generally means signing an agreement with the internship/externship site and you may need to initiate that.

The AAPC has Project Xtern, a program that teams aspiring coders with externship sites to get them coding experience. Get more information on Project Xtern at this link.

Step 5: Ask About Job Placement
Will the school help you find a job? If they say yes, ask specific question about their job placement rate and what type of employers they work with. If not, don't despair - you may have to send out 50 resumes and apply to some non-traditional coding jobs, but you can get a coding-related job if you are passionate about the industry and persistent with your efforts.

Step 6: Never Stop Learning
Once you get your coding education completed and get your certification, it's only the beginning. In order to maintain your coding certification, you will need to submit continuing education hours to your credentialling organization every year or two. The only constant in coding is that it's dynamic - once you learn the rules, they often change them. So if you are looking to master an industry that will remain static, reconsider your career choice.

What if I Have a Degree/Certificate From an Unrecognized School?
It happens. Maybe you've already received your degree in medical coding and just found out you spent a lot of money and no one recognizes your degree or certification. What now? It's not the end. What you need to do is make sure you are a member of either the AAPC or AHIMA and get credentialled. You might need to set up your own internship or externship site and do a lot of reading and online research to catch up on some of the things you might have missed. Most of all, you need to start networking with industry professionals, so join your local AAPC chapter or AHIMA component state association.

Research the Industry

A lot of schools will tell you all about their coding programs, but what they may not tell you is what the local job market looks like. And as more and more distance education schools pop up, it becomes your responsibility to find out if there is a need for coders in your area. While it is true that there is a national coder shortage, there is no guarantee that coders are needed in the geographic location where you currently reside. So how badly do you want to be a coder? Are you willing to move somewhere else if there aren’t positions close to you?

Where the Job Postings Are

The initial research is simple. Check local and national job postings. This may mean going to a variety of sources, such as the local newspaper, AHIMA, AAPC, and employer job listings. Don’t expect to find a whole lot in the newspaper ads (although smaller physician practices still use newspapers to post positions), since there are many professional job listing sites and coding positions are highly technical; therefore, most employers go with the professional job listings. Some employers may not have an advertising budget, so I always recommend that you hit their job listings on their websites. For example, if you live within 20 miles of 5 hospitals, check the job listings at all five. And don’t stop there. If you are a member of AHIMA or the AAPC (or both) check their job postings for your area. Look at the national postings if you are able to travel. And also don’t forget to check job postings in industry publications (see my previous post titled “What Should you be Reading?” for details).

Pay Attention to Job Requirements

Everyone wants experienced coders, that’s a given. But they don’t always find them, so don’t stop reading once you’ve seen they are asking for someone with 2-3 years of previous experience. The important thing to note within the job requirements is this: which credentials are they looking for? If you are not certified, this will give you an idea of which credentials are in demand for the employer you want to work for. It will also clue you in to the current job market and you will know if there is more of a need for physician or hospital coders, inpatient or outpatient coders, or even if there are some nontraditional coding positions. Look for those “code” acronyms (pun intended!): ICD-9-CM, CPT, HCPCS. If the requirements to land the position include an understanding of one or more of those, then it’s a coding-related position. And even if you can’t be a “traditional” coder, being in a coding-related position is a start.

Network

I’m sure I’m starting to sound like a broken record about now, but I can’t stress this enough. I have known a fair share of people who were hired because they were in contact with someone who was hiring. This remains important throughout your career. This is a small industry and you will find that you continually cross paths with the same people and as you advance, you may find that employers are courting you. But until the day your name is on the tip of every hiring manager’s tongue, focus on getting your resume straight to the hiring manager and you will be more likely to get an interview or test for the position.

Know Your Stuff

Knowing people is one thing, but I personally don’t endorse or hire anyone until I can vouch for their coding abilities. I’ve never hired anyone without issuing my own coding test, so be prepared to be asked to take one. Being a novice coder is okay and a good coding test will test your skill at any level, but you do need to know at least something about coding. If you don’t know how to locate codes in the ICD-9-CM and CPT codebooks or medical terminology, it’s going to be a short interview. So make sure you at least know the basics before going in. You can further prep by attending local educational seminars and reading trade magazines, which will help educate you and introduce you to industry lingo (and there’s a lot of it). I’m sure this makes little sense right now, but the more you know as a novice, the better off you are (again, please see my post on what you should be reading). My next post will help make this clearer. After all, coding is more than just looking up a code as if it were a word in the dictionary. Stay tuned…

Tribute to a Mentor

I’ve been meaning to start a blog for novice coders and wanna-be coders for quite some time, but that initial blog topic has been elusive – at least until this week when I received the sad news that Deane Poore, RHIT, one of my coding mentors, recently passed away. And as I congregated with former coworkers to pay respects to our esteemed colleague, I found myself reminiscing about my career beginnings and all the people who had a hand in my development as a coding professional. There was my mother, Nancy Stanton, RHIT, who encouraged me to get an associate’s degree in health information management (HIM); there was Lila Mayer, RHIA, who gave me a chance as an outpatient coder after graduation even though I had no experience except for the limited coding I did under her supervision as an intern; Layne Poseley, RHIA, who checked all of my work for the first year of my employment and answered countless “why’s” and “how’s”; and there was Deane, a former teacher turned coder, whom Lila brought out of retirement to teach me inpatient coding. And those are just a few of the people who got me on the right track within my first few years in the industry. From there, I have been unknowingly passed from one mentor to another, never truly realizing that the time they spent with me was one of the greatest gifts I could ever receive.

Now, after working in the HIM and coding field for almost 15 years, I have come to appreciate the fact that the way I was trained in my first coding position is not the norm. Most hospitals do not have the time or resources to take a novice and groom him or her into a quality coder. Since I started coding in 1995, the world of hospital coding has seen a complete facelift with the introduction of a new and overhaul of an existing code-based reimbursement methodology, increased coding regulation, and more focus on coding compliance. There is also the added challenge of learning to use electronic medical records (EMRs) and ensure that HIPAA guidelines are being followed. Changes to the coding industry are happening at such a rapid rate these days that employers are finding it more and more difficult to train and mentor new coders.

Nationwide Coder Shortage

The problem is the industry needs more coders. There is a nationwide coding shortage and industry experts expect this demand to increase as the nation marches toward the October 1, 2013 deadline to implement ICD-10-CM/ICD-10-PCS. To existing coders, implementation of the new system is the equivalent of telling everyone in America that starting in 2013, we will no longer speak English and that Chinese will be the new language. Many current coders are threatening to retire or change careers rather than learn the new system. That means it is the prime time for new coders to enter the field and for once, the playing field will be level – new and experienced coders alike will need to learn the new coding system.

So now is a great time to become a coder, but what do you need to know? Which healthcare setting is the right one for you (doctor’s office, hospital, rehabilitation, etc.)? Which certifications are most widely recognized? Do you have to join an association to get a job? How much money will you make? Can you work from home? These are all questions I hear from wanna-be coders on a regular basis and I would like to help answer some of them and maybe point you in the right direction.

If you have specific questions about becoming a coder, let me know and be sure to check out my Coder Coach Facebook page for updates about upcoming networking and mentoring sessions: http://www.facebook.com/groups.php?ref=sb.